http://thenewdentist.net/blog/new-patients/the-buzz/ Just another WordPress weblog Tue, 08 Dec 2009 20:49:23 -0800 http://wordpress.org/?v=2.8.1 hourly 1 http://thenewdentist.net/blog/new-patients/the-buzz/comment-page-1/#comment-12 Sally McKenzie Sun, 05 Jul 2009 17:00:46 +0000 http://thenewdentist.net/blog/?p=3#comment-12 We find that the best way to determine where new patients are coming from is to have a designated front office person take all new patient calls and ask new patients. A "new patient" record whether on paper or part of your computer program would include the question as a reminder. Many front office staff don’t recognize how important this is and they drop the ball. You can also have a monthly tracking form on Excel or simply a form on a clipboard but when it comes to wanting to know where new patients come you should have monthly statistics. We find that the best way to determine where new patients are coming from is to have a designated front office person take all new patient calls and ask new patients. A “new patient” record whether on paper or part of your computer program would include the question as a reminder. Many front office staff don’t recognize how important this is and they drop the ball. You can also have a monthly tracking form on Excel or simply a form on a clipboard but when it comes to wanting to know where new patients come you should have monthly statistics.

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